Here You Will Find Usefull Information That You Need Before You Go
PRE-DEPARTURE
Passport
A passport is an official document issued by your country’s government that verifies your identity and citizenship. It's required for international travel.
Please note the following:
Check the expiration date before traveling. Many countries require that your passport be valid for at least six months beyond your intended departure date.
Some countries may also require a certain number of blank pages in your passport.
The passport should be in good condition, with no damaged or torn pages.
Passport & Visa
Visa
A visa is an official document that grants you permission to enter a country. Visa requirements vary depending on your nationality and the country you are traveling to. It is your responsibility to check the visa and entry requirements for the countries you will visit.
We have created a manual for each destination detailing how to apply for your visa.
Please ensure you apply for your visa only through the link provided in our manual. We provide official government websites, and using other links may lead you to scam sites.
You can find the visa manual at the specific trip.
Travel Insurance
During our trip, travel insurance is not included; you will need to arrange it yourself. Upon arrival in the destination country, we will check whether your insurance meets the requirements; worldwide coverage, valid period, and if your first and last names are correctly listed. If these conditions are not met, you will unfortunately not be able to participate in the trip, and the consequences will be your own responsibility.
Travel insurance covers unexpected events that can disrupt or even cancel your trip. This includes things like medical emergencies, lost or stolen luggage, delays, and cancellations. Without insurance, these situations could result in high out-of-pocket costs.
Travel insurance comes in various forms, depending on your needs:
Medical Coverage: Reimburses medical expenses abroad, including hospital stays, doctor visits, and sometimes repatriation to your home country.
Baggage Coverage: Covers loss, theft, or damage to your luggage and personal belongings.
Trip Cancellation and Interruption Coverage: Reimburses costs if you need to cancel or interrupt your trip due to reasons like illness, family emergencies, or natural disasters.
Accidental Death and Dismemberment Insurance: Provides a payout in the event of serious injury or death during your trip.
If you have any questions or need assistance in choosing a travel insurance policy, we’re always here to help.
To ensure a safe journey, it's crucial to know which vaccinations are recommended or required for your destination. Required vaccinations can vary depending on the country and your personal health situation.
Common vaccinations we recommend include:
Hepatitis A and B
DTP (Diphtheria, Tetanus, and Polio)
Typhoid
Measles, Mumps, and Rubella (MMR)
Yellow Fever (please read below)
Yellow fever is found in tropical and subtropical regions of Africa and South America. If you are traveling to countries where yellow fever is endemic a vaccination is strongly recommended or even mandatory. Many countries require proof of yellow fever vaccination if you are arriving from a country where the disease is present. This is often checked at the border. You may need to present a vaccination certificate, commonly referred to as the “yellow card,” to gain entry.
We advise you to contact a specialized travel clinic or your healthcare provider in advance to arrange your vaccinations and any necessary booster shots. By preparing properly and receiving the necessary vaccinations, you can travel with peace of mind and fully enjoy your adventure.
At STX Travel, your health and safety are our top priorities. Before you embark on your adventure, we want to provide you with essential information about travel vaccinations and health measures to ensure your trip is as smooth as possible.
Health precautions
Safety and Health: Our Top Priorities
Safety is our highest priority, whether you're engaging in activities or exploring remote local areas. To ensure that your trip is both thrilling and secure, we adhere to strict guidelines and standards for all our activities and destinations.
Health is also a key focus for us. We understand that falling ill during a trip is not uncommon, but we make every effort to prevent it. That’s why we carefully select the restaurants and local dining options we recommend, ensuring that you have access to only safe and reliable options during your journey. We also consider any allergies or medical conditions you may have, ensuring that your dietary and health needs are fully met. This approach guarantees that your trip is both exciting and mindful of your health, providing you with a worry-free experience.
Additionally, upon arrival at your destination, we provide a briefing on safety and health tips specific to the area. This includes guidance on local dining options, safety protocols, and any relevant health precautions. Our goal is to equip you with all the information you need to enjoy your travels confidently and safely.
Vaccins & health precautions
Vaccins
Important: Flights Not Included
At STX Travel, please note that our packages do not include flights to or from the destination. You will need to arrange and book your own flights. To help you find the best options, we recommend you the following website:
Skyscanner - Compares flight fares from various airlines and booking sites to find the best price.
How To Book Your Flight
How can I sign up for a trip?
You can sign up through our website by filling out the registration form and making the deposit. Once registered, you'll receive a confirmation email with all the details.
Are your trips suitable for beginners?
Yes, we have trips suitable for all experience levels, from beginners to seasoned adventurers.
Is there a minimum age to participate in your trips?
The minimum age is at least 18 years old.
How large are the groups?
Group sizes vary by trip, but we generally keep groups small ( 8 - 12 people) to ensure a better experience.
What type of accommodation is provided?
Accommodation varies by trip, ranging from hotels to tents in remote areas. We always ensure comfortable and safe accommodations.
What happens if the weather is bad?
We try to adjust the itinerary in case of bad weather, but the safety of our travelers is priority. In some cases, activities may need to be canceled or rescheduled.
What happens in case of an emergency?
Our group leaders are trained in first aid and emergency procedures. We have protocols for evacuation and medical assistance if needed.
What about dietary restrictions and food allergies?
We do our best to accommodate dietary restrictions and food allergies. Please inform us in advance so we can make the necessary arrangements.
How can I get money while traveling abroad?
Here are some options for accessing money during your trip:
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ATMs: Use your debit or credit card to withdraw cash from ATMs. Ensure your card is compatible with international ATMs.
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Currency Exchange: Exchange money at currency exchange offices, banks, or airports. Be aware that exchange rates and fees can vary, so it’s a good idea to compare rates and fees.
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Credit/Debit Cards: Many places accept major credit and debit cards. Check with your bank to ensure your cards are activated for international use and be aware of any foreign transaction fees.
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What does the tour include?
The trip package includes all accommodation, transportation, activities (except those marked as optional), and workshops. Additionally, airport transfers and some meals are included. You will also have a skilled group leader with you throughout the trip to ensure everything runs safe and smoothly.
For detailed information, just go to the tour section on our website.
What is not included in the trip package?
The trip package does not include any additional meals or drinks not listed in our inclusions, international flights to or from our destinations, travel insurance, or visa fees.
When do I need to make payment for my trip?
You must pay in full at least 30 days before the start date of your trip. If you book within 30 days of the start date, full payment is required at the time of booking. If you book more than 30 days in advance, you can secure your place with a deposit of €150, with the remaining balance due 30 days before the trip starts.
Can I pay in instalments?
Unfortunately, we do not offer payment plans or instalments. If you book more than 30 days in advance, you can secure your place with a deposit of €150. The remaining balance must be paid in full at least 30 days before the start date of the trip.
When should I arrive for my trip?
It’s best to arrive on the official start date, as this is when most participants will arrive. There are no scheduled activities on the first day, but the group will gather for a welcome dinner at around 7 PM. If you prefer, you can arrive a day or two earlier to explore the area on your own or to relax before the trip begins.
Where can I update my arrival information for my trip?
Once your arrival details have changed, please email the updated information to info@stx-travel.com. In the subject line, include "Updated Arrival Information" followed by the start date of your trip.
Where can I find information about which airport to fly into and out of?
Information about which airport to use can be found in the 'Arrival Info' and 'After Your Trip' sections on the trip page.
Can you book pre-trip accommodations for me?
Currently, we do not offer pre-trip accommodation bookings directly. However, we recommend checking local hotels or booking platforms for accommodations near the starting point of your tour. If you need any recommendations or assistance with finding a place to stay, please feel free to contact info@stx-travel.com
Is airport pick-up included?
Airport pickup is included. After booking, you will receive a form to provide your arrival details. Upon arrival, a driver will be waiting for you in the arrival area holding a sign with "STX TRAVEL / [Your Name]". The driver will take you to your first accommodation. If you have trouble locating the driver, please contact your group leader for assistance.
Airport drop-off is also included. Please inform your group leader of your flight details during the trip, and we will arrange the drop-off for you.
Please note: If we do not receive your arrival information, we cannot guarantee your airport pickup.
Are flights included in the trip price?
The price of the trip does not include flights to and from the destination; these need to be booked separately. If your trip itinerary includes any internal flights, those are covered in the trip price.
Is travel insurance mandatory?
Yes, travel insurance is mandatory for all our trips. Participation in our tours requires proof of insurance. You will need to provide your group leader with evidence of a policy that includes worldwide coverage, a valid time period, and your correct first and last name.
Visas
Visa requirements vary depending on your nationality and the country you are traveling to. It is your responsibility to check the visa and entry requirements for the countries you will visit.
Please note: we cannot apply for your visa on your behalf. We strongly recommend checking the relevant embassy or consulate website for the countries you’ll be visiting well in advance of your departure, as requirements may change and some countries require a visa before travel.
We have created a manual for each destination detailing how to apply for your visa.
What is your cancellation policy?
Generally, the closer the cancellation is to the departure date, the higher the cancellation fees. Full details are provided in the terms and conditions.
Can I get a refund if I cancel my trip?
Yes, but the amount refunded depends on how far in advance you cancel. Typically, you may receive a full or partial refund if you cancel within a certain period before the trip. Cancellation fees may apply according to our policy.
What happens if the trip is canceled by the company?
If we cancel the trip due to unforeseen circumstances, you will receive a full refund. Alternatively, you may have the option to reschedule for a later date or choose a different trip.
How do I cancel my booking?
To cancel your booking, please contact info@stx-travel.com as soon as possible. Cancellation requests must be submitted in writing via email to ensure proper documentation.
FAQs
When packing for your trip, the main tip is to keep it light! Aim to bring no more than 15 kg of luggage.
Keep in mind that there will be opportunities to do laundry during the trip, so you don't need to overpack.
We strongly recommend bringing a backpack, as suitcases can be cumbersome and challenging to store on buses, under seats, or in other tight spaces. You will typically need to carry your own luggage on and off buses and trains, and up and down hotel staircases.
Given that every destination is different, we’ve prepared personalized packing lists for each specific location. These can be found on the trip’s page.
